Privacy Policy

Who we are

E-shop https://www.lama-bfc.sk is operated by LAMA (Ing. Andrea Saynyková, Obišovce 54, 044 81 Košice.ID:47985984, registered in the Trade Licensing Department Komenského 52, 041 26 Košice). - We only process your personal data in a lawful, professional and sensitive manner. - Your personal data is stored in a secure information system with SSL encrypted access and a firewall on our website - All persons who come into contact with your personal data on the part of the controller are duly instructed on the lawful treatment of your personal data and are bound by confidentiality obligations (the sender of the parcel and the e-shop administrator). - We only collect from you the data that is necessary to fulfil the purpose for which you contacted us - you can ask us at any time to delete the history of our e-mail communication, order database or complete account from our system by sending an email to

What personal data we collect and why we collect it

Comments When site visitors leave comments on the site, we collect the data that is displayed in the comment form as well as the users' IP address and browser user-agent to protect against spam. An anonymised string created from your email address (also called a hash) may be provided to Gravatar to verify that you are using it. Gravatar's privacy policy can be found at: https://automattic.com/privacy/. Once your comment has been approved, your profile photo will be publicly displayed along with the content of your comment.

Multimedia

When uploading images to a website, you should avoid uploading images with EXIF GPS location data. Visitors to the site can download and view any location data from the images.

Contact forms

When site visitors leave a message on the site, we collect the data that is submitted in the form as well as the IP address of the user and the user-agent of the browser to protect against spam. Cookies If you post a comment on our site, you may consent to the storage of your name, email address and website in cookies. This is for your convenience so that you do not have to re-fill your details again when you post your next comment. These cookies are valid for one year. If you have an account on our website and log in, we will store temporary cookies to determine whether your browser accepts cookies. These cookies do not contain any personal information and are discarded when you close your browser. When you log in, we set a number of cookies to store your login details and display settings. Login cookies are valid for two days and display settings for one year. If you choose the "remember" option, your login will be valid for two weeks. When you log out of your account, the cookies are deleted. When you edit or publish an article, additional cookies will be stored in your browser. These cookies do not contain any personal data and only refer to the ID of the article you have edited. The files are valid for 1 day. Embedded content from other websites Articles on this website may contain embedded content (e.g. videos, images, articles, etc.). Embedded content from other sites behaves the same as if the visitor had visited another website. These websites may collect personal information about you, use cookies, embed third-party tracking, and monitor your interaction with embedded content, including tracking your interaction with embedded content if you have an account and are logged in to that website. Analytics
When you browse the site, we collect data such as IP address, location and user-agent for analytical purposes.

Who we share your data with

 We do not provide data to third parties. We store user accounts on our website, your orders, messages on our own server and never provide them to third parties.

How long we keep your data

When adding a comment, the comment and its meta data are kept separate. This allows us to automatically recognize and approve any related comments without having to put them on hold for moderation. For users who register on our website (if any), we also store the personal data they provide in their user profile. All users can view, edit or delete their personal information (except for user changes) at any time. Website administrators may also view and edit this information.

What rights you have over your data

If you have an account on this website or have posted a comment here, you can request an export of the personal data we store about you, including the data you have provided to us. You can also request that your personal data be deleted. However, this does not apply to data that we need to keep about you for administrative, legal or security reasons.

Where we send your data

Visitor comments can be checked by an automated spam detection service.

Your contact information

E-shop www.lama-bfc.sk stores your personal data in case you are our customer and you have registered via the online shop. We store the following information about registered users, which is mandatory if you are a customer of our shop:
  • Name and surname
  • Email
  • Customer's billing address
    • first name
    • last name
    • company name
    • address
    • City
    • POSTCODE
    • Phone
  • Customer's delivery address
    • first name
    • last name
    • company name
    • address
    • City
    • POSTCODE
  • These data are stored in electronic form. If you wish to delete your data after the end of the cooperation, please ask us by email or online online form. Your data will be irreversibly deleted.

How we protect your data

Data transmission is secured by encryption. The data is stored in a secure database with the need for authorized access, which we protect against damage, destruction, loss or misuse. All our staff who come into contact with the data have been properly instructed in the correct handling of the data. We do not share, disclose or provide your personal data to third parties. Exceptions may be cases exhaustively specified by law - government authorities for the purposes of investigation and inspection.

What are our processes for data leaks

In the event that we become aware that personal data has been leaked from our website, we will report the leakage of such personal data to the Data Protection Authority using the notification form on the Authority's website: https://dataprotection.gov.sk/uoou/sk/dp/dp-breach

Security of payment transactions

When placing an order, please do not enter any information directly related to the handling of money in your accounts when making a bank transfer. All payments are made according to your preference - cash on delivery or cashless internet banking. We do not come into contact with your payment details when you pay by internet banking.

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